How to Establish a Remote Desktop Connection with KNAON?
Note: KNAON is committed to protecting user information and will not access or misuse any data during remote services or product usage. We place the highest priority on the security of user data and privacy. You can trust our services with confidence.
Several remote software tools, such as AnyDesk and AweSun, can be used to set up a remote desktop connection. Below is an example using AweSun:
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Click the following link and choose the appropriate program for your system to download the remote assistance software:
https://sun.aweray.com/en/download/macos
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Once downloaded, install the software, create an account, and log in.
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Share your "Device ID" and "Passcode" with our engineers to enable them to connect remotely to your computer.
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After the remote session is complete, to safeguard your data and privacy, immediately change your password or remove the remote software.
